How can we help you?

Search for answers about Lildog 2, Lilcat 2, the app and your subscription — or choose a category below.

Charge, connect to the app and activate your device for the first time.

Lights and sounds, battery life, water resistance and device-specific help.

Live tracking, location history, IMEI number and device access in the app.

Learn more about your subscription, what it includes and how to manage it in the app.

Everything you need to know about delivery, returns and your right of withdrawal.

Can't find the answer you're looking for? We're here to help.