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From the box to an active tracker in four steps

Here's how to set up Lildog or Lilcat for the first time.

Quick start

Get started in four steps

Follow the four simple steps below to prepare the GPS tracker, connect it to the Lildog app and get it ready to use.

1

Charge the device

Charge your Lildog or Lilcat using the included charging cable. The device is fully charged when the light stays solid green.

2

Download the app

Download the Lildog app from the App Store or Google Play and create an account.

3

Add the device and choose a subscription

Follow the steps in the app to add your new Lildog, activate it and choose the subscription that suits you.

4

Attach it to a collar or harness

Use the hook-and-loop strap included in the box to attach the device securely to your pet.

Add and switch

Pets and GPS trackers

Here's how to add more pets or switch a Lildog to a new tracker.

How do I add a new pet? +
  1. Open the Lildog app and go to SettingsAdd pet.
  2. Enter information about your pet, such as name, date of birth and type of animal.
  3. Choose Add pet without a Lildog if you do not want to connect a GPS tracker yet, or Connect a Lildog if the pet should be connected to a GPS tracker.

You can have multiple pets on the same account.

How do I switch to a new GPS tracker? +
  1. Go to Settings in the Lildog app.
  2. Tap Edit in the top-right corner and find the connection between the pet and the old device. Tap the red cross to remove the connection.
  3. Where the old tracker was shown, you will now see an empty dotted square. Tap it and choose Add new device.
  4. Follow the instructions in the app to connect the new GPS tracker to your pet. Make sure the new tracker is charged and close to your phone.

If the subscription also needs to be moved from the old tracker to the new one, contact Lildog customer service. See also how to transfer the subscription to a new device.

Contact customer service